What Our Patients Are Saying About Us…

 

image“We feel very comfortable with Mike and his staff. All very professional and welcoming.”

“Generally very happy with whole service, very pleased with the speed the repair to my denture was carried out; excellent.”

“Impressed by emphasis on prevention of problems and attention to good hygiene.”

“Having been with Mike for so many years I have a good relationship with him and would recommend him to anyone.”

“Over many years my treatment has always been painless and of the highest professional quality.”

“I have been going to Mike and Louise for a number of years; Mike takes time to explain all of the procedures, gives you options and is an excellent dentist. Louise is lovely, very professional and compassionate. I have always felt extremely well looked after and confident in the treatment I have received and now my husband is coming too! I always recommend this practice. “

woman-img“Have always felt extremely well looked after and confident in the treatment I’ve received. And now my husband is coming here too! I always recommend this practice.”

“Always welcoming, always friendly.”

“Excellent – am glad I called Mike in August 2010.”

“My wife and I have been with this practice for 6 years. Approx. 5 years ago I had some quite major work completed as a result of an accident. The work was carried out professionally and to an excellent standard with great care throughout. Worth the 40 mile road trip to always come here with my family.”

“A very good service, overall I am happy with the care and attention at this practice.”

“Always very nice and professional. The first dentist I’ve ever been to where I don’t feel nervous! Worth making the journey.”

 

 

In a recent Patient Satisfaction Questionnaire, 92% of our patients rated us as above average or excellent for our General Services and Practice arrangements.

Our Customer Care was scored at 98%.

When asked about Mike; as a Dentist, 94% of patients said he was above average or excellent with 100% saying they felt confident with him.

Finally 92% of our patients where similarly happy with our Administration and Financial arrangements.

 

While our team is very proud of these results we are not complacent and are striving to do even better. We are constantly taking Continuing Professional Development courses and studies to update and advance our dental knowledge and skills. Investment in improved facilities and new equipment is on-going.